Return & Replace policy

Return & Replace policy :  

FOR UN-USED ITEMS
Mylipo accept products returned within 14 days after they are received. The products should be in brand new condition and placed in their original packing. Mylipo do not return shipping cost or reimburse ship-back cost. We will issue the refund after receiving the items. Please contact us through usawarehouse@mylipo.us  to get a RMA number before returning any product..


FOR DEFECTIVE ITEMS
If the products are defective and you would like to make a replacement, please send emails to usawarehouse@mylipo.us within 14 days after receiving the items. Please describe what the problem is with the item. We will issue you a RMA number for returning the item. The replacement will be processed as soon as we receive the returned products.

We do not take responsibility of the lost packages which are returned. In this case, we suggest that you use shipping method with tracking when you mail something back.

We reserve the rights of not replacing or refunding to customers if the products have been used, crashed, abused, misused or modified in any form.